At www.swankthread.com, we understand how important your personal information is to you.
We are committed to protecting your privacy and complying with applicable data protection laws and regulations. Below is our privacy policy to help you understand how we collect, use, and protect your information.
1. Information Collection
We collect your personal information in the following circumstances:
When you register for an account on the website, order products or services.
When you interact with us through our customer service, email or other means.
When you participate in surveys, marketing activities or other interactions.
The information collected includes your name, email address, mailing address, phone number, and payment information.
2. Use of Information
The personal information we collect will be used for the following purposes:
Process your order and provide the corresponding products or services.
Communicate with you about orders, shipments and other related matters.
Improve our website and customer service.
Send you marketing information about new products, promotions, etc. (if you agree to receive them).
3. Information Protection
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, modification or disclosure. We use a secure payment system to ensure that your payment information is protected.
4. Information Sharing
We promise not to sell your personal information to any third party. Unless required by law, we may share your information with the following third parties:
Service providers (such as logistics companies) related to order processing.
Share non-sensitive information with our advertising and marketing partners.
5. Data Retention
We only retain your personal information for the period during which you use our services, or the period we are required to retain the data by law.
6. Your Rights
Under applicable data protection laws, you have the right to:
Request access to your personal information held by us.
Request correction or deletion of your personal information.
Request restrictions on or object to certain data processing activities.
Request the transfer of your personal information to another service provider.
If you have any privacy questions or need to exercise your rights, please contact us at:
Email: shipping.logistics@swankthread.com
7. Privacy Policy Updates
We may update this privacy policy from time to time. We will notify you of these changes by posting an updated version on the website. Please check this page regularly to ensure that you are aware of the latest privacy policy.